Shipping policy

Shipping Policy

Last updated: July 17, 2026

Thank you for shopping with Kitchixy.

We proudly ship across the United Kingdom and are committed to delivering your order as quickly and efficiently as possible.

Processing Time

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or UK public holidays.

Shipping Method

We offer:

  • Standard Shipping (5–8 Business Days)Free Shipping

Delivery times are estimates and begin once your order has been dispatched.

Additional Information

  • Business days do not include weekends or UK public holidays.

  • Delivery times may be longer during peak shopping periods, severe weather, or due to courier delays beyond our control.

  • We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information so you can monitor the progress of your delivery.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time or you believe your package has been lost, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Email: support@kitchoxy.shop

Phone: +44 7432 653056

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Kitchixy

Email: support@kitchoxy.shop

Phone: +44 7432 653056

Address:
154 Allendale Avenue
Nottingham, NG8 5SF
United Kingdom