Shipping policy
Shipping Policy
Last updated: July 17, 2026
Thank you for shopping with Kitchixy.
We proudly ship across the United Kingdom and are committed to delivering your order as quickly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or UK public holidays.
Shipping Method
We offer:
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Standard Shipping (5–8 Business Days) – Free Shipping
Delivery times are estimates and begin once your order has been dispatched.
Additional Information
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Business days do not include weekends or UK public holidays.
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Delivery times may be longer during peak shopping periods, severe weather, or due to courier delays beyond our control.
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We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information so you can monitor the progress of your delivery.
Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time or you believe your package has been lost, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Email: support@kitchoxy.shop
Phone: +44 7432 653056
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Kitchixy
Email: support@kitchoxy.shop
Phone: +44 7432 653056
Address:
154 Allendale Avenue
Nottingham, NG8 5SF
United Kingdom