Terms of Service

Last updated: July 17, 2026

Welcome to Kitchixy! The terms "we," "us," and "our" refer to Kitchixy. Kitchixy operates this store and website, including all related information, content, features, tools, products, and services (the "Services") to provide you with a seamless shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. Access and Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

You agree to provide accurate, complete, and current account and purchase information and are responsible for maintaining the confidentiality of your account credentials.

2. Products

We strive to display our products as accurately as possible. However, actual colors and appearances may vary depending on your device and screen settings.

All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.

3. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept, reject, or cancel any order at our sole discretion.

Orders are accepted only after payment has been successfully processed and we send an order confirmation.

Returns and refunds are governed by our Refund & Return Policy.

4. Pricing and Billing

Prices are subject to change without notice.

Unless otherwise stated, prices do not include shipping charges, taxes, customs duties, or import fees.

You agree to provide accurate billing and payment information and authorize us to charge your chosen payment method.

5. Shipping and Delivery

Delivery estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or events beyond our control.

Risk of loss transfers to you once the order has been handed over to the shipping carrier.

6. Intellectual Property

All content on this website—including text, graphics, images, logos, icons, product descriptions, and designs—is owned by Kitchixy or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written permission.

7. Optional Tools

We may provide access to third-party tools that we neither monitor nor control.

These tools are provided "as is" and "as available," and your use of them is entirely at your own risk.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, security, or privacy practices of third-party websites.

9. Relationship with Shopify

Our store is powered by Shopify.

Although Shopify provides the ecommerce platform used by our store, all purchases are made directly with Kitchixy.

Shopify is not responsible for products purchased from Kitchixy or any disputes relating to those purchases.

10. Privacy

Your use of our Services is also governed by our Privacy Policy.

By using our website, you acknowledge that Shopify may process certain personal information necessary to operate the platform.

11. Customer Feedback

If you submit reviews, suggestions, comments, or other feedback, you grant Kitchixy a worldwide, royalty-free, perpetual license to use, reproduce, publish, modify, and display such content.

You confirm that any feedback you provide does not violate the rights of any third party.

12. Errors and Omissions

Occasionally, our website may contain typographical errors, pricing mistakes, or inaccuracies.

We reserve the right to correct any errors and cancel or refuse orders affected by incorrect information.

13. Prohibited Uses

You agree not to use our Services:

• For unlawful purposes

• To violate intellectual property rights

• To transmit malicious software

• To interfere with website security

• To collect personal information from other users

• To send spam or fraudulent communications

• To use automated bots or scraping tools without authorization

Violation of these Terms may result in suspension or termination of access.

14. Automated Access

Any automated software, bots, crawlers, or AI agents accessing our Services must comply with applicable technical requirements and may not interfere with website functionality.

We reserve the right to restrict or block automated access at any time.

15. Termination

We may suspend or terminate your access to our Services at any time if we believe you have violated these Terms.

Any obligations incurred before termination remain enforceable.

16. Disclaimer of Warranties

Our Services and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Kitchixy disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

17. Limitation of Liability

To the fullest extent permitted by law, Kitchixy shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from your use of our Services or products.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

18. Indemnification

You agree to indemnify and hold harmless Kitchixy, Shopify, and our service providers from any claims, damages, losses, liabilities, and expenses arising from your breach of these Terms or misuse of our Services.

19. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and Kitchixy regarding your use of our Services.

21. Assignment

We may transfer or assign these Terms without notice.

You may not assign your rights under these Terms without our prior written consent.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.

23. Changes to These Terms

We reserve the right to update these Terms at any time.

Any changes will become effective immediately upon posting unless otherwise required by law.

24. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Kitchixy

Email: support@kitchoxy.shop

Phone: +44 7432 653056

Address:
154 Allendale Avenue
Nottingham, NG8 5SF
United Kingdom